top of page


  • How Do I Download To My Desktop Or Laptop Computer?
    After you make a purchase, you’ll be download options: Download to your Desktop Computer, or download to a mobile device, (iOS or Android). TO DOWNLOAD TO DESKTOP You are also sent a download link to your email Valid for 72 hours.
  • How Do I Download To My iPhone Or IPad?
    After you make a purchase, you’ll be directed to page with a choice of download options: Download to your Desktop Computer, or download to a mobile device, (iOS or Android). TO DOWNLOAD TO AN IPHONE OR IPAD 1. Download the mobile VOW Audible app here. 2. Register as a New User (choose “Sign Up”). **Please use the same email to Sign Up in the app that you registered with at VOW AUDIBLE**
  • How Do I Download To My Android Phone Or Tablet?
    TO DOWNLOAD TO ANDROID We are currently working on creating the VOW AUDIBLE FOR ANDROIDAND AIM to release our Android mobile app AT THE END OF NOVEMBER 2018
  • I’m Having Trouble Downloading My Purchases To My Mac Desktop Or Laptop. What Do I Do?
    All our products are set to download with one click to whatever folder you’ve pre-specified. On Macs, this is usually your Downloads folder, your Desktop, or your Documents folder. We also recommend that you do a search for the VOW AUDIBLE name on your computer after downloading it.
  • I’m Having Trouble Downloading My Purchases To My Windows Desktop Or Laptop. What Do I Do?
    All our products are set to download with one click to whatever folder you’ve pre-specified. Download Manager keeps track of pictures, documents, and other files you download from the web. Files you’ve downloaded are automatically saved in the Downloads folder. This folder is usually located on the drive where Windows is installed (for example, C:\users\your name\downloads). You can always move downloads from the Downloads folder to other places on your PC. If you’re still unable to locate your Downloads folder, do the following: Open Internet Explorer, select the Tools button, and then select View downloads. In the View Downloads dialog box, select Options in the lower left hand corner. Choose a different default download location by selecting Browse, and then select OK when you’re done. We also recommend that you do a search for the programe name or VOW Audible name on your computer after downloading it.
  • I Lost My VOW Audible Mp3s When My Computer Or Phone Died. How Can I Download Them Again?
    Yes You can email us at contact@vowaudible with your request and detaila of your previous purchases from your email recipt which we will send you a new download Link of the programmes. Your purchases will be available to download for a minimum of 6 Months. We can’t promise access to downloadable purchases past 6 Months, because our products often change or upgrade and past purchases are no longer supported.
  • My VOW Audible Tracks Cut Off Or Stop Playing Part Way Through
    When an audio track is cut off or stops partway through and begins playing again from the beginning, it means that the file has not fully downloaded. This problem usually occurs where Internet access is slow or a wifi download becomes interrupted. The download “times out” and your files stop downloading. Please email us as soon as you are aware of this if your Download Link is no longer Valid and we will send you new links ASAP.
  • What is your Refund Policy?
    Because all purchases are instant downloads, we sadly can’t offer refunds. Similar to music downloads, all purchases are final. We urge you to listen to the track samples to see if the material resonates with you before buying. Please note that we can’t offer refunds if you purchased duplicate track(s) through the VOW AUDIBLE or elsewhere. Due to iTunes/Apple’s restrictive consumer policies, we are unable to view or altar any of your purchase data in the VOW AUDIBLE, so you must go to Apple directly for refund requests. Thank you for your understanding.
  • What is your Download Policy?
    We guarantee access to your purchases for 6 Months after purchase. In most cases, your downloadable purchases will continue to be accessible in your account for much longer. However, we occasionally discontinue or update products, so we can’t guarantee access beyond 6 Months. Your purchases are meant to be downloaded to your hard-drive or cloud for safe-keeping. Please keep copies of your mp3s on your desktop or in your cloud storage.
  • What is your Privacy Policy
    The Core Truth: We don’t sell your information. Not your name, email, nothing. We don’t “loan it” either. Your email stays with us. We value you completely and without trust we don't function. If at any time we get annoying, you can unsubscribe from our email list easily anytime. (And while usually your unsubscribe is immediate, in those rare instances, please give us up to 7 days to completely remove you from our mailing list. Our website hosting platform does regular scans for malware and malicious code. We’re happy they do it! We use a major hosting company that regularly scans all their servers. (But keep in mind, any payment information you send doesn’t even travel through them, or us, so you don’t really need to worry about that. Your payment information goes straight to the “Better and Safe Guys' Which means that when you purchase from us, your information is sent securely to a major payment processor, bypassing our own website. We don’t see your credit card information at all. This protects you, and us. All we hold onto is your profile information, so we can send you the downloadable purchases you ordered, send you emails about your orders, and help you when you need it. So please feel secure with us. The legal stuff: A new data privacy law was introduced in May 2018 in UK/ EUROPE The new law is called the EU General Data Protection Regulation (GDPR) and is a complete overhaul of the legal requirements which much be met by anyone involved in handling personal data of EU citizens. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. What personal information do we collect from the people that visit our blog, website or app?on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. When do we collect information? When ordering or registering We collect information from you when you place an order, subscribe to a newsletter or enter information on our site. How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested. To quickly process your transactions. To send periodic emails regarding your order or other products and services. How do we protect visitor information? Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use ‘cookies’? We might use cookies for tracking purposes, so we can offer you similar products that suit your browsing tastes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly. However, you can still place orders. Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links We do not include or offer third party products or services on our website. On our Privacy Policy Page Users are able to change their personal information: By logging in to their account Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below.
bottom of page